Pricing

Transparent pricing based on initial assessment and our experts fees

Initial Assessment

£50

first payment

Second opinions can be complex. In advance of a report being provided, one of our Consultants must assess your case and estimate the time and information required. This assessment also determines whether a virtual consultation is required to complete your report. Your first payment is a fixed fee of £50 to cover these administration costs of carrying out this initial assessment. You can read about a typical case below.

What’s Included
  • A review of your case by one of our medical experts

  • Access to your management plan via our portal

  • 24/7 online portal access – GDPR compliant

  • UK based admin team support during office hours
  • Secure payment online by credit or debit card
Second Opinion Report

£250 – 500

second payment – price depends on individual expert fee

Following your initial assessment, your Medical or Surgical Expert (Consultant) will determine the best way to complete your Second Opinion Report. The email will state whether the Consultant can provide a Second Opinion Report based on the information you have already provided, or whether a virtual consultation is required to complete it. The amount to time and work will vary between these different types of report, and each specialism. You will be asked to make a second payment, based on the complexity of your problem, to allow the completion of the Second Opinion Report. This price is variable, but every Consultant provides a costing on their profile.

What’s Included

  • A virtual consultation with a medical expert (if necessary)

  • Secure online payment by credit or debit card

  • Your Second Opinion report as a PDF download

  • Secure follow-up messaging with your expert via our portal

Mr Brown, a 23 year old from Manchester fell while on holiday in France. He was skiing at the time, and fell, fracturing his hand. He wanted to know whether he required to have an operation in France, or whether he could wait until he returned home. The cost for this report was an additional £250.

Mr Brown paid a total of £400. This comprised £150 for his initial assessment and £250 for his Second Opinion report.

Mr Brown registered as a user of the eCare Portal which is separate to this website. He uploaded a photo of his scans as part of the info he provided when he registered his case initially.

Our portal has undergone rigorous security checks so that his personal data is stored in compliance with UK regulations. You can read about how we make sure payments are secure on the next tab.

Our Resolve eCare portal uses a third pary payment solution called Stripe to process your payments.

Key Security Features:
    • PCI DSS Level 1: Stripe is certified as the highest level provider, adhering to strict controls for handling cardholder data.
    • Encryption & Tokenization: All financial data is encrypted in transit and at rest, and card numbers are tokenized (replaced with unique identifiers) to protect them.
  • Fraud Prevention (Radar): Uses AI and machine learning, trained on massive transaction volumes, to detect and block fraudulent payments, reducing losses for businesses.
  • Strong Authentication: Offers 3D Secure (Visa Secure, Mastercard Identity Check) and multi-factor authentication (MFA) for added layers of identity verification.
  • Regular Audits: Subject to rigorous security audits (SOC 1 & 2) and adheres to frameworks like NIST Cybersecurity Framework.

 

People Working in an Office

Our business is based in Hillington, near Glasgow, in the UK. We are a friendly team that have many years experience in dealing with medical expert witness reports.

Whilst our service is primarily based online (to keep efficiency  high and cost low for you the customer) we are available to speak to during UK office hours Monday to Friday.